Privacy Policy

1. Information We Collect

Personal Information
We may collect personal details like your name, email address, phone number, business name, and payment information when you fill out a form, request a service, or engage with us directly.

Website & Usage Data
We automatically collect data about how visitors interact with our website—this includes IP address, browser type, pages viewed, time on site, and referral sources. This helps us improve our content and services.

Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize marketing. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide Services: To deliver consultations, audits, web design, and other creative services you've requested.

• Improve Offerings: To better understand how clients and visitors interact with our brand so we can refine content, design, and user experience.

• Communicate: To respond to inquiries, provide support, deliver requested files or resources, and send relevant updates.

• Marketing: To share newsletters, promotions, or service updates—only if you've opted in.

  
  

3. Data Sharing and Disclosure

We do not sell your data. We may share it only:

• With service providers (e.g., Google Workspace, WP Engine) who help us operate our business

• If required by law or legal process

• In connection with a business transfer (e.g., merger or acquisition)

  
  

4. Data Security

We take reasonable measures to protect your data using encryption, firewalls, and secure platforms. However, no method of transmission is 100% secure.

5. Your Rights

You can:

• Access the personal data we have on you

• Request corrections to inaccurate data

• Request deletion of your data (as allowed by law)

• Opt out of marketing emails at any time

  
  

6. Third-Party Links

Our site may link to outside tools (e.g., Calendly, Stripe, Instagram). We are not responsible for the privacy practices of those third parties.

7. Children's Privacy

Floating Castle is not directed to children under 13. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.

9. Contact Us

Questions? Reach us at hello@floatingcastle.io.